Contact Us
We'd love to hear from you. Get in touch with us for inquiries, feedback or gift ideas.
Send us a Message
Get In Touch
We're here to help and answer any question you might have. We look forward to hearing from you.
Visit Us
Bandari Plaza, Westlands
Nairobi, Kenya
Call Us
+254 790 841 991
Email Us
Opening Hours
Monday - Saturday: 9am - 6pm
Sunday: 10am - 4pm
Our Location
Frequently Asked Questions
Find quick answers to common questions about our gift delivery service.
What areas do you deliver to?
We currently deliver to all major cities in Kenya with same-day delivery available in Nairobi. For other areas, delivery typically takes 1-3 business days.
How do I track my order?
Once your order is confirmed, you'll receive an email with a tracking number. You can use this number to track your delivery on our website or contact our customer service team.
Do you offer gift wrapping services?
Yes! All our gifts come beautifully wrapped at no extra charge. You can also add a personalized message card during checkout.
What is your return policy?
Due to the nature of our products, we generally don't accept returns. However, if your gift arrives damaged or incorrect, please contact us within 24 hours, and we'll arrange a replacement.
Can I create a custom gift?
Absolutely! We love creating custom gifts. Please contact our team with your ideas, and we'll work with you to create something special.